Australian Consumer Law
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:
to cancel your service contract with us; and
to a refund for the unused portion, or to compensation for its reduced value.
You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.
This disclaimer set out in these terms and conditions does not attempt or purport to exclude liability arising under statute if, and to the extent, such liability cannot be lawfully excluded.
Subject to clause 7, or where it can be demonstrated that we have directly caused or contributed to the loss or damage as a result of our own negligence or wilful misconduct, we disclaim liability for any damages arising from or in connection with your use of, or reliance on information contained on or accessed through the Cartology website or any linked website, including direct or indirect damages, losses or expenses.
in the case of services provided by us, resupplying the services or payment of the cost of having the services resupplied; or otherwise
to the maximum extent permitted by applicable laws.
You must ensure that your access to the Cartology website is not illegal or prohibited by laws which apply to you.
You must take your own precautions to ensure that the process which you employ for accessing the Cartology website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system. We do not accept responsibility for any interference or damage to your own computer system which arises in connection with your use of the Cartology website or any linked website.
While we have no reason to believe that any information contained on the Cartology website is inaccurate, we do not warrant the accuracy, adequacy or completeness of such information, nor do we undertake to keep the Cartology website updated.
Responsibility for the content of advertisements appearing on the Cartology website (including links to advertisers' own websites) rests solely with the advertisers. The placement of such advertisements does not constitute a recommendation or endorsement by us of the advertisers' products and each advertiser is solely responsible for any representations made in connection with its advertisement.
You acknowledge that the copyright in the Cartology website, the software, design, text and graphics comprised in the Cartology website, the selection and layout of the Cartology website and the content and materials on the Cartology website (together, the “Materials”) are owned by or licensed to us or our related bodies corporate.
You must not:
modify, copy, adapt, store in a retrieval system, reproduce, upload, post, transmit, sell, distribute in any way or communicate to the public a Material without our prior written consent; or
frame or embed in another website any of the material appearing on the Cartology website without our prior written consent.
However, you may store a reproduction of the content on the Cartology website on your local computer or print hard copies of the content and Materials for the sole purpose of viewing the content and Materials but not for any other use, including commercial use.
The Cartology website contains registered trade marks and other trade marks which are protected by law. You must not use any of the marks or trade marks appearing on the Cartology website or our name or the names of our related bodies corporate without our prior written consent. You must not use any of the other company, product and services marks on the Cartology website that are owned by other third parties (including our suppliers) without obtaining the relevant third party owner’s consent.
The Cartology website may contain links to other websites, including those operated by third parties. Those links are provided for convenience only and may not remain current or be maintained. We are not responsible for the content or privacy practices associated with linked websites.
Our provision of linked websites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those linked websites, or of any information, graphics, materials, products or services referred to or contained on those linked websites, unless and to the extent stipulated to the contrary.
Privacy and Commercial Electronic Messages
You will receive different types of messages from us. Unless you have opted out, you agree to us communicating with you via various channels and media (including by email, SMS, phone, mail and by advertising on certain websites and social media) about our services, newsletters, events and promotions. You agree to continue receiving communications from us until the time that you opt out.
Opting out of receiving commercial electronic messages from Cartology’s will not withdraw your consent to receive messages from other Woolworths brands you have signed up to independently of your relationship with Cartology. If you would like to opt out of receiving commercial electronic messages from other Woolworths brands, please follow the opt out facilities in their communications or other opt out options set out in their terms and conditions.
Security of information
Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Whilst we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information.
Termination of access
Access to the Cartology website may be terminated at any time by us without notice. Our disclaimer will nevertheless survive any such termination.
Last updated: 8 November 2023